You may have noticed the big star on our Facebook page, or perhaps the customer ratings on our web sites. We recently launched a system that lets you review your phone through Facebook or the product pages of HTC.com. Now you can share your thoughts, and read what other customers think, about the HTC devices you carry with you everyday.
Why did we do this? We take customer opinions very seriously at HTC. In my role as the worldwide community manager, I often hear what people love and, well, don’t love, about their phones. Our community is so active that sometimes it is difficult to identify and distribute all the feedback we receive from social media.
With our new ratings and reviews tool, every review is read, categorized, and shared throughout HTC. Everyone from product planners, designers and developers, to senior management see what customers like you are saying about the phones you use everyday.
In just a few short weeks, we have received thousands of reviews in dozens of languages. But we want to hear more. Millions of you have bought our products, and we’d love to hear what everyone thinks. Love the design? Let us know, so your next HTC looks even better. Want software improvements? Share that too. It’s your phone, and your thoughts – tell us what you think.