Making a phone call hasn’t changed since Alexander Graham Bell first called Thomas Watson. You pick up a phone; punch the number in the keypad and the call is placed. It’s an easy task, provided you’ve memorized the phone number. The introduction of the mobile phone by Dr. Martin Cooper in 1973 didn’t make any improvement on this process (other than adding mobility to our conversations).
Even today’s smartphones follow a similar pattern. When you want to call someone, you can either go to the keypad to enter the number, or your can go to your address book and look for the person you are trying to call. In fact, some people always use the address book by scrolling through the list of names until they see whom they need to call. The real question is “Why can’t I simply type in the name of the person I need to call?” After all, it’s much easier to remember someone’s name rather than their phone number. Well, with HTC Sense you can, and we call this Smart Dial.
As John Starkweather wrote last week, our design team spends hundreds of hours every year working with customers like you to better understand how you use your phone and identify ways to improve the overall experience. Smart Dial is a direct result of this research. In watching how customers use the phone to make calls, it was apparent people want to quickly place calls. An HTC smartphone lets you quickly place calls by typing a contact’s first or last name (or even initials) into the keypad and your phone will filter through the names in your address book.
For instance, if you’d like to quickly call Jason Holt, just type the letter J by tapping “5” and the letter A by tapping “2” to find Jason. Because Smart Dial filters your contacts based on the keys you tap, your list of possible matches will get smaller as you tap more letters, making it easier to find the person you want to call.
It’s little touches like Smart Dial in HTC Sense that make a smartphone an HTC smartphone. And that’s part of the value of HTC Sense; it’s how we try to make your everyday tasks a little bit easier.