Migrating to Your New Windows Phone

You waited patiently for your bold, new Windows Phone 8X or 8S by HTC. Now that the wait is over, it’s time to migrate information from that other phone. Fortunately, with the Windows Phone app, Bluetooth, and a couple of online services, importing the data you need is simple.


First, let’s import contacts to your new HTC. Ideally, you’ve saved your contacts to an online service like Outlook.com, Hotmail, Facebook, or Google. If this is the case, add the appropriate online account to sync contacts with the People hub on your Windows Phone.

To add an online account:

1. Swipe left from the home screen.
2. Scroll down and tap “Settings.”
3. Select “email+accounts” > “add an account.”
4. Choose the account type then follow steps.

If your contacts are stored in the memory of your old phone, you can copy them using Bluetooth. Make sure Bluetooth is enabled on both phones. Your HTC will search for nearby devices when you are viewing the Bluetooth settings screen. Once it finds your old phone, tap it to pair the devices, confirm the PIN on both phones, and select the contacts you want to transfer.

You can also save your contacts to your SIM card then import them to your new phone.


Importing your music, movies and photos is also quite simple. Connect your Windows Phone to your computer with the USB cable and you will be prompted to download the Windows Phone app (if your computer runs Windows 7 or higher).

Double-click on the download icon to install the Windows Phone app and follow the prompts to set up your HTC. Then, follow these steps to sync music from your library:

1. Select “pc” in the upper right corner of the app.
2. Select “music” in the upper left (under the name of your phone).
3. Click the checkbox for “Sync music.”
4. Click the checkbox next to the genres, albums, or playlists you want to sync.
5. Click the “Sync” button in the lower right.

You can also select “Sync all music” to quickly import everything.

In addition to music, the Windows Phone app lets you import photos, videos, podcasts and ringtones, and shows your phone’s available storage.

**Windows Phone app requires Windows 7 or higher. If you are using an earlier version of Windows you can copy your music and photos using Windows Explorer.

**Mac users can download the Windows Phone app from the Mac App Store.


When you sign-in with your Microsoft account on your phone, you can also access your SkyDrive storage online. As long as you have a data connection (WiFi or mobile account) you’ll have fast access to save and share content using your HTC.

These are just a few ways to quickly import contacts, music, and more to your new Windows Phone. Now that you’re set-up, get out and enjoy the phone Vlad Savov of The Verge calls “the only one I care to pick up and play with today.”

  • ukscj

    Made life a bit easy Thanks guys

    • http://blog.htc.com/ Larry Meadows

      Most welcome Mr Louis! Hopefully, life is well in the UK

      • ukscj

        All good here thanks
        When are you planning to come to London? 🙂

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  • http://www.facebook.com/profile.php?id=696112190 Ahmad Abdel-Aziz

    Thanks for the article.

    HTC fans have been anticipating to have this kind of articles!

    Most of them are converts, ex iOS and ex Android!

    Thanks a million, sharing all over.

    • http://blog.htc.com/ Larry Meadows

      Thanks Ahmad,

      Keep telling us what types of articles you want to see up here. And stay safe in Egypt!

  • http://www.facebook.com/umangone Umang Bhatia

    nice article…i want to know more about using internet and wifi connection

  • http://twitter.com/shahamit99 Amit Shah

    Thanks for this wonderful article.. Will come much handy today while migrating..

    • http://www.facebook.com/andrea.blabllaa Andrea Blabllaa

      handy ?? Thats german -.-

      • http://www.facebook.com/profile.php?id=1832807527 Mees Boeijen

        No it is not in this sentence. “Handy” would be Mobile phone in German, which is clearly not what he meant.

  • http://www.facebook.com/rdjakhangirov Rustam Djakhangirov

    Article with a nice content. Will be useful for friends.
    Too bad right now there are only windows phone 7 smarts in Uzbekistan

  • http://twitter.com/leoside leoside

    i’m so far was unable to import contact via bluetooth from the One X, i can pair both devices but nothing regarding contacts

    • http://blog.htc.com/ Larry Meadows

      Hi Leo,

      what message are you getting when you attempt to copy them?

  • http://www.facebook.com/jantewinkel1 Jan te Winkel

    I am using the HTC 8X.
    Pairing via bluetooth isn’t working fine.
    I tried two different bluetooth-keyboards.
    The HTC 8X does see the keyboard and asks for a code.
    I type the code on my keyboard.
    Then a connection is established.
    But after a few seconds (3 tot 5 seconds) the connection is lost.
    I tried this several times.
    The same problem is with my bluetooth headset “Beats by Dr. Dre”
    Removing the bluetooth devices and startover again does not help.
    Question: is this a known problem?
    Kind regards for any helpfull tips.

    • http://blog.htc.com/ Larry Meadows

      Hi Jan,

      This is the first I have heard this. Have you contacted customer service yet? If not, please do at http://www.htc.com/www/contact/phone/

      • http://www.facebook.com/jantewinkel1 Jan te Winkel

        Hello Larry,
        This week I called the HTC customer support.
        Regarding HTC is has something to do with the bluetooth equipment.
        This is strange.
        Because all my bluetooth devices are working fine with my iOS-devices (for example iPhone 5)
        HTC suggested also to reset the phone to de default factory settings. I didn’t to that so far.

        • http://blog.htc.com/ Larry Meadows

          Did they give you an incident number?

  • http://www.facebook.com/chi.myint Chi Yu Myint

    Can’t wait to have one so before my contract end I made new contract just to own HTC 8X amazing! I am now carrying world smallest PC you name it and its impact everything. :)))

  • Nanda Firdaus

    Is there any way to transfer sms from android?

  • Lox_knc

    Who would want a Windows Phone nowadays ?

  • http://www.facebook.com/aman.lama.tamang Aman Lama Tamang

    ok I’m using android and I’ve some imp messages I wanted to shift those messages too…how R U goin’ to handle this issue…I need solution

  • http://www.facebook.com/people/Priyadarshi-Das/1348304961 Priyadarshi Das

    A Very Authentic & Helpful Article Fr All Of Us 🙂